Never got my promised phone back from Nissan, once again they failed to deliver.  It is a really simple thing to pick up the phone, but by not doing so Nissan have one really p***** off customer.

Will let you know if they eventually contact me, I have sent another email to them.

Neil

when you have it seviced can you post what oil thay use
? as my dealer uses magnatec

Sent two emails to Nissan and eventually after 7 days they got back to me.  To be fair the lady who phoned did apologise and told me the delay was due to her being out of the office.  Maybe Nissan should have a back up system where someone else can take over the workload when your main contact is away.

I told her that I was unhappy with the time it was taking for my Nissan Connect system (radio,cd,sat nav etc) to be replaced.  She is looking into it and will phone back on Monday.  I now have been waiting over 3 weeks for the part.  Makes you wonder if there is a reliability problem with the unit, at £3k each it is frightening if it fails outwith warranty.

You don't know how much you miss the radio/CD until you don't have it.

Will keep forum updated.

Neil

Thanks for the update John.  After I started to get the problem again I contacted Nissan direct and was assigned a "Case Manager".  The result being a phone call from my local dealer, telling me he had been contacted by Nissan and wanted my car back in for at least two days to do a complete check in their body shop.

That was the good news, the dealer said they would book it in at the same time as my Sat Nav was being replaced.  When I asked when that would be I was told that the Sat Nav would be in by the end of the month !!!!.  This was on the 2nd March and they expected me to wait over 4 weeks on top of the 10 days I had already been without the unit.  When I expressed dissatisfaction with this, I was told that the end of the month was the maximum, but it could arrive within a few days.  Still not happy as they cannot give me a realistic time frame.  Will be contacting Nissan again.

I also have the concern that as the spring approaches and unless we get a really bad period of snow and ice, I will not know if the problems fixed till next winter.  Luckily the warranty will still be valid but I think there would be a case for extended warranty on that particular fault and any associated faults.

Just to cheer you up a bit further, I was told the the Connect Unit (Sat nav, cd etc) costs £3000.  Imagine if your car is out of warranty and that goes, it doesn't bear thinking about.  I like my toys in a car, but my next one will not have inbuilt bluetooth or sat nav, I'll just buy a Tom Tom, it will be cheaper in the event of a failure.

Will keep you updated.

Cheers

Neil

Had a mild frost last night, 0 degrees C so I  put a cover over my windscrren.  Took it off this morning windscreen both outside and inside clear.  Went to scrape the side windows and by the time I got back into the car there was a thin film of ice inside the windscreen.

Not a happy bunny.  My car's entertainment system (sat nave, bluetooh and radio etc) packed up a few days ago and I am starting to think it was caused by dampness inside the car.  It is going into the dealers tomorrow when they will have a look at it and if they can't fix it, they will order a part and get me booked in again, possible two visits for the same problem. 

 I have been in contact with Nissan and we are waiting to see what they find with the entertainment system before they suggest a course of action.

Will keep the post updated.

Neil R

Does it carry on however much you wipe off the water from the window? Shame it carried on j ford.

one thing though, not a dig but these Nissan's of today aren't exactly Nissan  owned and designed by Renault who aren't exactly brilliant... I will happily suggest you try one of the older Nissan's (before 2000), beleive you me now they are proper  no icey problems, just things like heater resistors and Mass Air Flow meters!